Live Support

Live Chat

LiveSiteManager enables you to provide live customer support through your web site during chat sessions with web site visitors. During these chat sessions, customers can ask questions about products and your representatives can deliver the important information that will encourage a purchase.

In addition to chat, LiveSiteManager makes it possible to send your customers links to the pages they’re looking for but aren't able to find as well as transfer files such as a product brochure or a promotional item.

Visitor Information

For each visitor that arrives at your site, LiveSiteManager will provide important information such as geographic location, whether or not they're a repeat visitor and what products they’ve inquired about during previous chat sessions.

As they move from page to page on your web site, LiveSiteManager will track which page your visitor has been to and what page they're currently viewing so you can provide the assistance and information they’re looking for at just the right time.

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